Saturday, 19 April 2008

Tips to Improve Your Interpersonal Skills.

Recently i had a job interview with an International company, and despite testing technical / professional skills, a great importance on the interview process was given to the "Interpersonal skills".
Interpersonal Skills is one of the elements how you are perceived by your manager and coworkers, which play a large role in things as minor as your day-to-day happiness at the office and as major as the future of your career.
No matter how hard you work or how many brilliant ideas you may have, if you can’t connect with the people who work around you, your professional life will suffer.
Here are some tips, on how to improve our Interpersonal Skills.
  • Smile. Few people want to be around someone who is always down in the dumps. Do your best to be friendly and upbeat with your coworkers. Maintain a positive, cheerful attitude about work and about life. Smile often. The positive energy you radiate will draw others to you.
  • Be appreciative. Find one positive thing about everyone you work with and let them hear it. Be generous with praise and kind words of encouragement. Say thank you when someone helps you. Make colleagues feel welcome when they call or stop by your office. If you let others know that they are appreciated, they’ll want to give you their best.
  • Pay attention to others. Observe what’s going on in other people’s lives. Acknowledge their happy milestones, and express concern and sympathy for difficult situations such as an illness or death. Make eye contact and address people by their first names. Ask others for their opinions.
  • Practice active listening. To actively listen is to demonstrate that you intend to hear and understand another’s point of view. It means restating, in your own words, what the other person has said. In this way, you know that you understood their meaning and they know that your responses are more than lip service. Your coworkers will appreciate knowing that you really do listen to what they have to say.
  • Bring people together. Create an environment that encourages others to work together. Treat everyone equally, and don't play favorites. Avoid talking about others behind their backs. Follow up on other people's suggestions or requests. When you make a statement or announcement, check to see that you have been understood. If folks see you as someone solid and fair, they will grow to trust you.
  • Resolve conflicts. Take a step beyond simply bringing people together, and become someone who resolves conflicts when they arise. Learn how to be an effective mediator. If coworkers bicker over personal or professional disagreements, arrange to sit down with both parties and help sort out their differences. By taking on such a leadership role, you will garner respect and admiration from those around you.
  • Communicate clearly. Pay close attention to both what you say and how you say it. A clear and effective communicator avoids misunderstandings with coworkers, collegues, and associates. Verbal eloquence projects an image of intelligence and maturity, no matter what your age. If you tend to blurt out anything that comes to mind, people won’t put much weight on your words or opinions.
  • Humor them. Don’t be afraid to be funny or clever. Most people are drawn to a person that can make them laugh. Use your sense of humor as an effective tool to lower barriers and gain people’s affection.
  • See it from their side. Empathy means being able to put yourself in someone else’s shoes and understand how they feel. Try to view situations and responses from another person’s perspective. This can be accomplished through staying in touch with your own emotions; those who are cut off from their own feelings are often unable to empathize with others.
  • Don't complain. There is nothing worse than a chronic complainer or whiner. If you simply have to vent about something, save it for your diary. If you must verbalize your grievances, vent to your personal friends and family, and keep it short. Spare those around you, or else you’ll get a bad reputation.


Anonymous said...

Interesting article. Indeed interpersonal skills is all about looking at it from the other person's point of view.

We have explored these concepts in detail in communication skills training materials. Despite all the available content these days, there is still a lot of room for improvement when it comes to communication skills. Let's hope...

Kate Nasser, The People-Skills Coach said...

Your post caught my eye as it stressed the importance of soft skills. Even in today's technological environment, we still need to communicate and connect across the globe.

Empathy and active listening build the strongest bonds because they make the gap between people smaller.

My passion for interpersonal skills and people-skills is endless. It grows everyday and so does the knowledge.

You might enjoy my latest soft skills article:


Anonymous said...

I'm not sure where you are getting your information, but good topic. I needs to spend some time learning much more or understanding more. Thanks for fantastic info I was looking for this information for my mission.

Also visit my website :: buy acai ultra

Anonymous said...

Thank you for the good writeup. It in reality was
a amusement account it. Glance complicated to far brought agreeable from
you! By the way, how could we communicate?

My web page - Vimax Reviews

Anonymous said...

Marvelous, what a web site it is! This website gives helpful information to us, keep it up.

Also visit my weblog ... bot

Anonymous said...

Great goods from you, man. I've understand your stuff previous to and you're just too fantastic.

I actually like what you have acquired here, certainly like
what you're saying and the way in which you say it. You make it enjoyable and you still care for to keep it sensible. I can not wait to read much more from you. This is actually a wonderful website.

My web-site; Androsolve Muscle Builder

Anonymous said...

Spot on with this write-up, I honestly think this
amazing site needs a lot more attention. I'll probably be back again to read through more, thanks for the info!

My website; make cash online

Anonymous said...

Hi there this is kinda of off topic but I was wanting to know if blogs use WYSIWYG editors or if you have to manually code with HTML.
I'm starting a blog soon but have no coding knowledge so I wanted to get guidance from someone with experience. Any help would be greatly appreciated!

Review my web page Cambogia trim reviews

Anonymous said...

I've been exploring for a little for any high-quality articles or weblog posts in this sort of house . Exploring in Yahoo I ultimately stumbled upon this site. Reading this info So i am happy to show that I have an incredibly just right uncanny feeling I found out just what I needed. I so much surely will make certain to don?t put out of your mind this website and give it a glance regularly.

Also visit my web-site ... Wrinkle cream

Anonymous said...

I visit each day a few web sites and websites to read articles or reviews, however this website
provides feature based writing.

My web blog; how to build muscle

Anonymous said...

wonderful put up, very informative. I'm wondering why the opposite experts of this sector don't understand this.
You should continue your writing. I'm sure, you have a huge readers' base already!

Also visit my blog :: 100 Day Loan Online Review

Anonymous said...

whoah this blog is magnificent i like studying your articles.
Keep up the good work! You recognize, a lot of individuals are looking round for this info,
you could help them greatly.

Feel free to surf to my web site Order Androsolve

VitalSmarts India said...

People who have worked on developing strong interpersonal skills are usually more successful in both their professional and personal lives.Priyanka Interpersonal Skills Training

Anjana Dayal de Prewitt (Gudia) said...

Great Tips! I am working on a workshop to improve soft skills required to work with community members and this will surely matches what I have found in other places. Thanks, Ann!

Unknown said...

Thank you Ana. This is enlightening.