Intreview Questions - Part 2

Oral Communications

§ What types of experiences have you had dealing with irate customers or clients?
§ What was the hardest "sell" of a new idea or method you have had to make to get it accepted?
§ Tell me about a time when you "put your foot in your mouth" and what happened?
§ Describe a problem person you have had to deal with at work, what did you say?
§ What has been your experience in dealing with the poor performance of subordinates?
§ All of us feel shy or socially uncomfortable at times - when have you felt this way about communicating? Has that influenced your career?
§ Timing is very important in communications sometimes... tell me about a time when your timing was very good and one when it was bad?
§ The old proverb "silence is golden" is sometimes hard to live by - tell me about a time when you were proud of your ability to restrain yourself from saying something?

Teamwork

§ Tell me when you think it is important for a manager to use a participative style and involve work unit members in making decisions.
§ Describe the types of teams you have worked in and tell me what worked well and what did not.
§ Have you ever had to work with a team of people who did not work well together or did not like each other? Tell me what happened and how you reacted.
§ Give me an example of a situation in which you managed or led a team and were able to create a high morale, high productivity work group.
§ Tell me about a time when you had difficulty getting others to work together on a critical problem and how you handled it.
§ Some managers encourage people to work together while others encourage direct competition among their people. Tell me about the best manager you have worked for and what approach that person took and what you learned.
§ Describe a really difficult person you worked with and how you handled working with that person.

Enjoy,
Amjad Alqaisi